FAQS

It means that we make our wax melts and candles the old-fashioned way. Hand-poured simply means the melted wax is blended with fragrance and poured in our vessels. They are not mass-produced like factory-made candles.

All of our products are handcrafted locally in our studio located in Fairfield Twp. Ohio.

Not at this time, we are looking to exand into wholesale in the near future.

Yes, we do offer custom labels for our candle tins.

Yes. Smoke and soot are natural natural parts of the burning process.

To keep the soot to a minimum, it's REALLY important that you trim your wick EACH time before relighting. This can be done with nail clippers, regular scissors or a wick trimmer. 

An untrimmed wick will lead to issues with your candle (including higher amounts of soot + smoke).

We offer a lot of seasonal + limited edition fragrances. Because of this, we sometimes need to discontinue scents so that we can bring in the new! If there's a scent that you loved that's no longer available, you can reach out and see what we can do for you.

Our candles are hand-poured with love in individual batches, ensuring a quality product every time. Made with with 100% natural soy wax, infused with high quality fragrance oils.

Cold process soap making is the original, traditional method of making soap by combining fat or oil (animal or plant based) with sodium hydroxide lye then blending in addition of essential oils and colorants as required. This treatment causes a chemical reaction called saponification which results in soap.

Cold processed soap is known for its silky smoothness. This comes mainly from the olive oil base, a luxury near impossible to find in commercial bars. Additionally, you can expect a rich lather, another benefit of using pure veggie oils like coconut oil.

It depends on well you take care of your soap. Do not allow soap to sit in water. Keep away from shower spray when not in use. Keep your soap in a well drained soap dish to prevent water from gathering under the soap.

Our soaps are handmade using the best oils and butters. We recommend checking the ingredients before making your purchase. We also offer fragrance free and color free soap.

We recommend using our soap within 6 months. The scents and colors will fade slowly over time.

All of our items are handmade and due to the handmade nature there will be some variances in appearance from batch to back.

We currenlty do not ship overseas. We are looking to expand into additional markets soon.

Orders typically ship within 2-4 business days when summer shipping policy is not in effect. All orders ship via the method you selected at checkout. You will receive a shipping confirmation with tracking information to the email address associated with your order as soon as your package is on its way to you. 

To guarantee a fast processing & shipping, all orders are started almost immediately after an order has been placed. Therefor we reserve the right to deny any cancellation requests.

You can contact us through our contact page! We will be happy to assist you.

We cannot accept returns based on your scent preference, however, if you would like to try all of our fragrances prior to making a purchase, we invite you to try our samples and trial sizes. We do not offer returns or exchanges.